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          Frequently Asked Questions

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          A sentence or two introducing your brand, what you sell, and what makes your brand compelling to customers.
          Payments Gifting Shipping Quality Warranty Returns Materials Sustainability Diamond Certification
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          Capped at $50 per order.
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          Up to 12 months installments.
          14-day returns
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          Payments
          How can I pay for my jewelry?
          We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or . We may also accept additional payment methods depending on which country you are shopping from. Any available payment methods will be displayed on our checkout page. PayPaI
          What payment methods do you accept?

          • We work with Reach as our payment provider, which means you can pay with a wide range of options depending on your country:

             

            • US → Visa, MasterCard, American Express, Discover, Diners, Elo, JCB, UnionPay, ShopCash, PayPal, Venmo, ShopPay, Apple Pay, Google Pay

            •  

            • UK → Visa, Maestro, MasterCard, American Express, Discover, Diners, Elo, UnionPay, PayPal, ShopPay, Apple Pay, Google Pay

            •  

            • EU → Visa, MasterCard, American Express, PayPal, ShopPay, Apple Pay, Google Pay, Klarna

            •  

            • Australia → Visa, MasterCard, American Express, JCB, UnionPay, PayPal, ShopPay, Apple Pay, Google Pay

            •  

            • Canada → Visa, MasterCard, American Express, Discover, Diners, JCB, UnionPay, PayPal, ShopPay, Google Pay

            •  

            🌍 Everywhere else → Orders are processed through our US shop, so you’ll usually see the same options as the US. Some payment methods might not be available in certain countries if restricted locally.

          Is your site safe and secure?
          Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
          What should I do if my payment doesn’t work?

          We’re sorry for the trouble!

           

          First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

          Where do I enter my discount code?
          When you begin checkout, you’ll see a box beneath your order summary. Slip your code inside and tap apply to set the Bodhi Source in motion. Keep in mind that only one discount code can be used per order.
          Can I use a discount code on a sale item, sets or diamonds?
          Discount codes can be applied to all our full-priced jewelry, excluding items already on sale, sets, or final sale pieces. These exclusions are in place because they are already offered at discounts greater than most codes, ensuring you’re getting the best possible value!
          Similarly, our Bodhi Source diamonds, which represent the pinnacle of craftsmanship and quality, are excluded from discount codes to maintain their fair and consistent pricing. We’re committed to providing exceptional value across all our collections, so you can always shop with confidence and satisfaction.
          I was charged multiple times – what should I do?

          Sorry about that! Sometimes banks place a temporary authorization hold before the real payment goes through. This can look like a double charge, but the extra amount usually disappears within a few days once the bank releases it.

           

          If you don’t see the refund back in your account after a few days, just reach out and we’ll help sort it out right away.
          Gifting
          How do I pick the perfect gift?

          Each gemstone has its own energy, its own meaning, its own story. So you can choose based on what they need right now:

          – Strength → Black Obsidian
          – Self-love → Rose Quartz
          – Inner balance & intuition → Moonstone

          – Resilience → Labradorite

           

          Or choose based on how you see them:

          – Maybe they’re the one who always shows up with compassion (Rose Quartz)
          – Maybe they’re the one who follows their heart, even when it’s hard (Moonstone).

           

          Your gift becomes a mirror - reflecting their essence to them.

           

          And if you want something even more personal, something truly fail-proof, you can never go wrong with our Zodiac Necklace Collection.  

           

          🎄 Important Holiday Delivery Note:

          Unfortunately, the cut-off for guaranteed Christmas delivery has now passed. You’re still very welcome to place an order, but your piece may arrive shortly after the holidays. A gentle note to your loved one that something magical is on its way can be just as meaningful.

          What if I choose the wrong gift?

          If the piece isn’t the perfect match, don’t overthink it. Our return window has been extended to 60 days, giving you and your loved one plenty of time for a smooth, hassle-free return.

           

          Looking to return the gift? Just head to our easy online return portal, and click here to know everything you about our return policy.

          Can I purchase a gift card?
          Gifting can get complicated. Our Gift Cards keep it effortless! It's the perfect gift - you send a little magic straight to their inbox, and they get the freedom to choose the perfect piece that they feel most connected to.  
          What about gift-ready packaging?

          Most of our jewelry arrives in luxury, gift-ready velvet packaging - the kind that feels special before you even open it. It even doubles as a mini travel jewelry box, so the magic goes wherever they do.


          Final sale, earrings, ring bands and sold gold pieces come in our sustainable branded cardboard packaging that still looks beautiful and giftable.

          Is there a guide to the gemstone’s meaning included?
          Of course! Each gift includes a QR code that takes them straight to the gemstone’s meaning, energy, and care tips. Think of it as a little guide to their new magic.
          I don’t know their size. What do I do?

          Don't stress! We try to make gifting as effortless as possible:

           

          Start with our Sizeless Jewelry Collection - necklaces, bracelets, and earrings that need zero sizing.

           

          If you can sneak a measurement, our Ring Size Guide makes it easy.

           

          Still unsure? A Gift Card is always the perfect fit.

          Why should I gift Bodhi Source?

          Bodhi Source is the kind of gift that means something. It's a gift with SOUL.

           

          When you gift Bodhi Source, you’re gifting a story, a story, and an energy that your loved one can carry with them every day. Every gemstone we use is authentic and connected to its own ancient meaning. That’s why gifting Bodhi Source feels so personal - because you get to choose the gemstone based on who they are or the energy they need right now.

           

          Every piece is handmade in Jaipur, India - the world’s gemstone capital by artisans who grew up with gemstones in their bloodline and craftsmanship in their hands. Each jewel goes through four in-house quality control steps, because we believe meaningful gifts should last longer than a moment.

           

          And our metals? They’re tarnish-resistant, made with care, and made to last.

           

          So when you gift Bodhi Source, you’re giving more than jewelry.
          You’re giving energy.
          You’re giving intention.
          You’re giving a small piece of their story, wrapped in gemstone magic.

           

          Still not convinced? Just explore our story.

           
          Shipping
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          Quality
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          Materials
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          Sustainability
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          Diamond Certification
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          Pre-Order
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          Made-to-order
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          Loyalty
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          Starter Sets
          What is a Starter Set?
          A Starter Set is a collection of multiple rings selected by style experts that not only offers savings compared to buying them individually but also provides endless styling possibilities.
          What does a Starter Set include?
          Every starter set includes a best-selling gemstone ring (or two) and a variety of stackable rings, all designed for effortless accessorizing.
          Can I purchase individual rings from the Starter Set?
          Why settle for single pieces when you can have them all and save big? Nonetheless, you can find the individual rings included in the sets available for purchase separately on our website.
          Can I return or exchange a single ring from a Starter Set?

          Unfortunately, we’re unable to accept returns or exchanges for individual rings within a Starter Set. The entire bundle must be returned in full, and within the regular return timeframe outlined in our policy.

           

          Please refer to our return policy for more details.
          Do Starter Sets come with a warranty?
          Yes, our Starter Sets are covered by a 2 year warranty. If you encounter any issues with the quality of the rings, please contact our customer support team for assistance.
          Floating Collection
          What is the elastic, transparent band that the jewelry is made of?
          The elastic, transparent band is crafted from durable and flexible nylon, a popular material in jewelry making. It is designed for longevity, comfort, and to adapt seamlessly to the body part it adorns; this is where the floating magic happens.
          How do I care for jewelry with an elastic, transparent band?
          To extend the lifespan of the band, avoid contact with sharp objects, chemicals, perfume, color intense food or beverages and excessive heat. Clean the jewelry gently with a soft, damp cloth.
          Can the elastic band break?
          The band can break if it is overstretched by 200% or regularly subjected to significant stress like pulling or wearing it a size too small. Handle the jewelry with care and avoid stretching it too much; it's a ring after all, not a hair tie ;)
          Can I wear the jewelry with an elastic band in water/pool/sea?
          It is generally recommended to remove the jewelry when swimming, showering, or washing your hands. If you want to prolong the lifespan of your jewelry it’s best to avoid wearing your ring in the pool or sea, as exposure to chlorine or saltwater can potentially damage the silver, vermeil plating, and the beauty of your gemstones.
          How long does the elastic band last?
          The lifespan of the elastic band depends on the frequency of use and the care it receives. With regular use and good care, it can last from several months to years.
          Can the elastic band be adjusted to size?
          Many pieces with elastic bands are more flexible in size than metal bands and can fit various fingers. However, if the band is too tight or too loose, it cannot be adjusted. Get the right size for a perfect fit. In case you are between 2 sizes choose the next bigger one to avoid the band digging the finger.
          How should I store jewelry with an elastic band?
          Store the jewelry flat and separate from other pieces to avoid tangling and damage. A soft, dry jewelry box is ideal, the perfect storage is the beautiful box it was shipped in.
          Does the elastic band lose elasticity over time?
          Over time and with regular use, the elastic band may lose its elasticity. While the band is 200% stretchable, stretching it beyond its limit can cause deformation.
          Does the nylon band become cloudy or discolored over time?
          With regular use and exposure to influences such as sweat, lotions, sprays/fake tanning products, cosmetic products and also environmental factors, the transparent band may become cloudy or discolored. To minimize this, keep the jewelry and your hands clean, avoid contact with mentioned products and store it properly when not in use.

          Note: Discoloration issues are not covered by our warranty.
          How does it hold up with everyday wear?
          Our nylon bands are designed for daily use and offer excellent durability. However, regular cleaning and avoiding extreme conditions and contact with color intense products including food will help extend their lifespan.
          Is the sizing the same as for regular rings?
          The sizing is similar, but it’s important to ensure the band is not too tight to avoid discomfort or pinching. We recommend measuring your finger carefully and choosing a size that offers a snug but comfortable fit. In case of doubt: size up.
          How to avoid potential perishing?

          Avoid Harsh Chemicals: Keep the ring away from cleaning products, perfumes, lotions, and other harsh chemicals that can weaken the band.

          Minimize Stretching: Avoid excessive stretching or pulling on the band. Remove the ring gently to prevent overstretching.

          Limit Sun Exposure: Prolonged exposure to direct sunlight can degrade the band over time. Store your ring in a cool, dark place when not in use.

          Clean Regularly: Clean the band gently with mild soap and water, and dry it thoroughly to maintain its elasticity and appearance.

          Remove During Activities: Take off the ring during activities that might stress the band, such as swimming, heavy lifting, or manual work.

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